Frequently Asked Questions (FAQs)

We know buying event tickets can sometimes feel confusing, so we’ve put together this FAQ section to answer the most common questions about ticket booking, delivery, seating, and more. Whether you’re attending a football match, concert, or special event, these answers will help guide you through the process and ensure a smooth experience with Ticket Tariffs LLC.

1. How do I book tickets for an event?

Select your desired event on our website, choose the ticket category and number of tickets, then provide the required details and make payment. Once your payment is confirmed, your order is verified with the ticket supplier, and you will receive a confirmation email.

2. Why do ticket prices vary?

Ticket prices depend on demand and availability. Tickets are sold by authorized ticket specialists at market value, which may be higher or lower than the original face value printed by the event organizer.

3. Are tickets guaranteed?

Yes. We partner with trusted ticket suppliers to ensure reliable delivery. If your tickets don’t arrive in time for the event, we provide a 100% money-back guarantee.

4. How will I receive my tickets?

Tickets can be delivered electronically (PDF or mobile) or physically via courier, depending on the supplier. Electronic tickets usually arrive 24–48 hours before the event, and physical tickets typically arrive 3–5 days before. You’ll receive email instructions with every order.

5. Can I change my delivery address?

Yes. Contact our customer service team as soon as possible with your order reference. Additional delivery charges may apply depending on the new address.

6. Can I cancel or refund my tickets?

Refunds are only available if an event is fully canceled and not rescheduled. For postponed events, tickets remain valid for the new date. You can also resell your tickets via our platform, subject to an administration fee.

7. Are my seats together?

Seating arrangements vary. Small groups (up to 4 tickets) are generally seated together. Larger groups may be split into smaller clusters. For specific seating requests, contact our customer support team.

8. What is the exact seat location?

Exact seat numbers are often unavailable at the time of booking. We provide a general area description (e.g., section or block). If your originally selected seats are unavailable, suppliers may upgrade your seats but will not downgrade them without your consent.

9. Are tickets for home or away supporters?

Unless specified, tickets are for the home team section. If a ticket is for the visiting team, it will be clearly stated. Certain neutral-venue events, like finals, may have tickets assigned to either side.

10. How are ticket prices and fees determined?

Ticket prices and fees include the original ticket cost, service charges, and delivery fees. Market demand influences pricing, and suppliers set ticket prices accordingly.

11. What forms of payment do you accept?

We accept most major credit and debit cards, including Visa, MasterCard, and American Express. Payments are processed securely through our website, and your card details are never stored, sold, or shared with third parties.

12. My ticket isn’t working in Apple Wallet. What should I do?

Check that the ticket file is fully downloaded and compatible with your Apple Wallet. If the issue persists, contact our customer support team for assistance.

13. How does ticket transfer work?

Electronic tickets can usually be transferred to another person via a secure link or app. Instructions for transferring tickets are provided with your order.

14. Accessible Tickets – how do I get them?

We provide accessible seating for eligible attendees. Check event listings for accessible options or contact customer support to ensure your needs are accommodated.